Video Remote Interpreting (VRI)

Video Remote Interpreting Services (VRI) provides a readily available solution whenever in-person or on-site interpreting services are not immediately available. It requires technological equipment in the form of iPads, PCs or video conferencing screens coupled with high-speed internet connection with sufficient bandwidth to provide the services of a qualified interpreter, usually located at a call center, to people at a different location. VRI is currently being used in a wide variety of settings including educational institutions, hospitals, physicians’ offices, mental health care settings, police stations, financial institutions, retail establishments, and workplaces.